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Before You Chat

To help us resolve your inquiry quickly, please include a few key details in your message depending on your needs.

Questions About an Existing Order
Please provide your Order Number (found in your confirmation email).

Returns, Exchanges, or Damages
Include your Order Number and Product Name along with the reason for the return. If an item arrived damaged, please use the attachment option in the chat to attach a photo of the product and the packaging.

Payment or Technical Issues
Tell us what the Error Message says and which Device or Browser you are using. It is also helpful to know exactly which step you were on, such as adding to your cart or entering a discount code.